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Payments
 
The ProScan Imaging Education Foundation accepts all major credit cards including VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS. Payment information must be submitted prior to an order being processed.
 
If your payment information is declined, please contact us at Education@proscan.com, 513-924-5048, or 1-866-MRI-EDUC (674-3382), so we can investigate the reason.
 
If the order exceeds a certain limit, you may have to contact your credit card company to get security authorization to pay the amount. Other times, foreign addresses or phone numbers can trigger a decline in payment.
 
There are a few different scenarios where orders are declined during the online ordering process, so we will do our best to ensure your order is placed upon notice of any online issues or declines.
 
Sales Tax:
Depending on your location, sales tax may be applicable. State law requires us to charge (and forward) the prevailing Sales Tax for the State in which your product was purchased.  For orders needing to be shipped overseas, additional Duty Tax may be applicable.

Refunds:
For product purchases, if you are not satisfied with your purchase, you may return your order within 30 days of purchase. You will receive a full refund for the product that is returned, excluding shipping costs. No refunds will be made after 30 days. CME credit cannot be granted in the event an order is cancelled.

For course registrations, refund requests will be honored up to one week prior to the course date. Course registration fees will be fully refunded with an emailed notice of registration cancellation arriving to ProScan Imaging Education Foundation (PIEF) up to 7 days before a course begins minus a $50 handling fee. After that date, no course registration refunds will be issued for registration cancellations. However, for up to one full year after the course date, the original course registrant may apply their course registration fee (minus the $50.00 handling fee) as a credit toward attendance at another PIEF course or to a PIEF educational product purchase. After one year from the course date, the course registration fee balance will expire if not used.

If you have any questions or need an alternative shipping method used, please contact us directly at 513-924-5048 or 1-866-MRI-EDUC (674-3382) to discuss your needs.